Inside the Daily Shuttle That Connects Patients to NYC Hospitals

Getting to a Manhattan hospital from Rockland County is not easy. Traffic on the Palisades and George Washington Bridge can turn a one-hour trip into three. Parking costs a fortune. And when you are already stressed about a loved one's health, the last thing you need is transportation headaches. That is why Chesed 24/7 runs a hospital shuttle Monsey to Manhattan twice every day - a free daily shuttle service that drops passengers directly at the doors of major NYC hospitals.

Why the Hospital Shuttle Exists

Families in Rockland County - Monsey, New Square, Spring Valley, and surrounding areas - often have loved ones receiving treatment at Manhattan's world-class hospitals. Columbia Presbyterian, Mount Sinai, Memorial Sloan Kettering, NY Cornell. These are the places people go for the best care.

But getting there every day is a challenge. Not everyone has a car. Not everyone can drive. And even those who can face exhausting commutes that drain time and energy better spent with family.

Chesed 24/7 created the Rockland County hospital shuttle to solve this problem. The free hospital transportation service runs on a fixed schedule, picking up passengers in Monsey and New Square and delivering them to hospitals throughout Manhattan. No driving. No parking. No cost.

Hospital Shuttle Schedule

The hospital shuttle Monsey to Manhattan operates twice daily, six days a week:

Morning Route

Departure: 10:00 AM from Monsey/New Square area

Route: Drops off at all major Manhattan hospitals

Return: Leaves Manhattan at 1:00 PM to return to Monsey

Afternoon/Evening Route

Departure: 6:00 PM from Monsey/New Squae area

Route: Drops off at all major Manhattan hospitals

Return: Leaves Manhattan at 9:00 PM

* Please note - shuttle times are subject to change, please call Chesed 24/7 for exact times.

The shuttle does not run on Shabbos. For Shabbos transportation needs, families can stay at a Chesed Apartment near the hospital.

Which Hospitals Does the Shuttle Serve?

The daily shuttle service stops at major Manhattan hospitals where Chesed 24/7 operates chesed rooms:

Columbia/Washington Heights Area

• Columbia Milstein (177 Fort Washington Ave.)
• Columbia Children's Hospital (3959 Broadway)
• Columbia Allen (5141 Broadway Ave.)

Upper East Side / East Side

• Mount Sinai Guggenheim (1190 5th Ave.)
• Mount Sinai Morningside (1111 Amsterdam Ave.)
• Memorial Sloan Kettering (1275 York Ave.)
• NY Cornell (525 East 68th St.)
• Hospital for Special Surgery (535 East 70th St.)
• Lenox Hill (100 E. 77th St.)

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The shuttle driver knows all the hospital locations and will drop passengers as close to the entrance as possible. If you need to reach a hospital not on this list, call Chesed 24/7 to discuss NYC hospital rides options.

Who Can Use the Hospital Shuttle?

The free hospital transportation is available to anyone who needs to visit a patient at a Manhattan hospital. This includes:

• Family members visiting hospitalized loved ones
• Patients traveling for outpatient appointments
• Caregivers accompanying patients
• Anyone who needs reliable transportation to a Manhattan hospital

There is no cost to ride the shuttle. Seats are available on a first-come, first-served basis, though reservations are recommended to guarantee your spot.

How to Book a Seat on the Shuttle

Booking a seat on the hospital shuttle Monsey to Manhattan is easy:

1. Call Chesed 24/7 at 845-354-3233

2. Let them know which route you need (morning or evening) and which hospital you are visiting

3. Confirm your pickup location in Monsey or New Square

4. Be ready at the designated time - the shuttle runs on schedule

Reservations help ensure there is room for everyone. If you need to cancel, please call as soon as possible so someone else can take your seat.

Need a ride? Call 845-354-3233 to book your shuttle seat.

What to Expect on the Shuttle

The Rockland County hospital shuttle is a comfortable passenger vehicle operated by an experienced driver. Here is what riders can expect:

• Comfortable seating for the approximately one-hour trip (traffic permitting)
• Direct drop-off at hospital entrances - no long walks from parking lots
• Reliable schedule so you can plan your hospital visits
• Friendly atmosphere among passengers who often share similar experiences
• Return trip included - catch the shuttle back to Rockland County when you are ready

Many regular riders say the shuttle becomes a support community. You meet other families going through similar situations. The shared ride turns a stressful commute into a moment of connection.

Stories From Shuttle Riders

"I took the shuttle every day for three weeks while my husband was at Sloan Kettering. I do not know how I would have managed otherwise. The driver knew my name by the end."

"No parking, no stress, no cost. I just got on and got off at the hospital. It let me focus on my mother instead of fighting traffic."

"I met another woman on the shuttle whose child was at the same hospital. We became friends. That connection helped me through the hardest weeks of my life."

Beyond the Shuttle: Additional Transportation Services

The hospital shuttle Monsey to Manhattan is part of Chesed 24/7's broader medical transport routes network. For situations the shuttle cannot cover, additional services are available:

Shvil Hachesed Volunteer Drivers

For hospital appointments outside the shuttle schedule or at hospitals in New Jersey (Valley, Hackensack, Englewood), volunteer drivers can provide one-on-one transportation. Call Chesed 24/7 to request a ride.

Wheelchair-Accessible Transportation

Chesed 24/7 operates a wheelchair-accessible vehicle with a full-time driver for patients who need mobility assistance. This service helps patients get to appointments and to Chesed Apartments safely.

Chesed Apartments for Extended Stays

If you need to stay near the hospital for several days or over Shabbos, Chesed 24/7's Chesed Apartments provide free housing within walking distance of major Manhattan hospitals. Use the shuttle to get there, then stay as long as you need.

How You Can Support the Shuttle

The daily shuttle service requires significant resources to operate - vehicle maintenance, fuel, driver wages, and insurance. Here is how you can help:

Sponsor a Shuttle Run

Cover the cost of a single shuttle trip in honor or memory of a loved one.

Donate to Transportation Services

General donations to Chesed 24/7's transportation fund keep all free hospital transportation services running.

Volunteer as a Driver

Join the Shvil Hachesed volunteer driver network to help patients reach appointments that fall outside shuttle hours.

Support transportation services, Donate Now or call 845-354-3233.

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